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FAQ

  • What are the E-Bike Rental prices?
    Visit our Rentals Page Call us for group pricing. Read our Policies & Rental Agreement Hourly Rentals at Geneva State Park & the Western Reserve Greenway only. Free Delivery. Daily Rentals at all other areas. Delivery/Pickup Fees may apply. We reserve the right to substitute models & colors in any rental. All renters are required to be at least 18 years old (Photo ID Required). Bikes for use on road/bike paths only following all applicable laws, rules and regulations. All bikes and mobility scooters must be stored in a safe & dry place. All prices are subject to change without notice.
  • Where is your location?
    We Deliver our E-Bikes & Mobility Scooters to you. You decide where to Explore your Outdoors! We deliver to multiple locations from Geneva on the Lake, to Austinburg, to Ashtabula, from Mentor to Chardon & other surrounding towns. Western Reserve Greenway Spire Institute Geneva On The Lake & Geneva State Park Ashtabula Harbor Maple Highland Trail Lodging establishments, campgrounds, parks, homes... Check out our Spoke Locations page for more information.
  • When will you be open for business?
    2024 Rental Season starts June 18th! *Hourly Rentals drop off at: Geneva State Park & Western Reserve Greenway Trail. **All other locations are Daily (24hrs) minimum rental. Call us for group pricing. Read our Policies & Rental Agreement Hourly Rentals at the Western Reserve Greenway & Geneva State Park only. Free Delivery. Daily Rentals at all other areas. Delivery/Pickup Fees may apply. We reserve the right to substitute models & colors in any rental. All renters are required to be at least 18 years old (Photo ID Required). Bikes for use on road/bike paths only following all applicable laws, rules and regulations. All bikes and mobility scooters must be stored in a safe & dry place. All prices are subject to change without notice. ​ Follow us on social media @onthelakebikes: Facebook Instagram Tweeter
  • What is an E-Bike?
    An Electric Bicycle is just a regular bicycle with an electric motor and a great feature called Pedal Assist. When you turn on that feature, the motor activates to assist you while you pedal. This helps you move easier uphill, permits you to cover longer distances without overexerting yourself, and promotes exercise for those of us that are not avid bike riders. It really helps enjoy the bicycle ride to its fullest extent. Our E-Bikes are the Class 2 type that assist up to a top speed of 20 MPH and are safe to use on the street or any trail that allows the use of bicycles. See our E-Bike Legistaliton page for more details & other important rules of use.
  • Do you rent Mobility Scooters and what are those?
    A mobility scooter is a personal assistance device that helps folks with certain mobility needs to easily move around from place to place. They are four wheeled electric carts that don't require pedaling and don't reach more than 5 MPH, making them safe to use around any pedestrian path and anywhere mobility assistance devices are allowed. Check them out on our rental page. See our M-Scooter Legislature page for more details of use and regulations. $60 Daily Rental.
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